Mission and Vision

Our mission is to empower businesses by providing scalable multilingual customer support globally

Excellence

Striving to provide premium quality customer service through continuous training and innovation.

Client Focus

Walking the extra mile as a reliable outsourcing partner to meet the business goals and aspirations of our clients.

Diversity

Diversity is our DNA. As an inclusive workplace, we celebrate everyone regardless of race, gender identity, cultural or religious origin.

Integrity

Honest communication by showing the highest respect towards our colleagues, clients and stakeholders.

Commitment

We are committed to being the best in everything we do by constantly improving our processes, knowledge and skills.

Why Choose Us?

We help you boost your conversion rate.

We help you focus on your core competencies by doing what we are best at: superior customer service in multiple languages.

Customer Service
Technical Support
Sales and Back Office
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Completed Projects
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Award Winner
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Years of Market
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Happy Clients
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Selma Causevic

Acount Manager
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Ellen Rees

Acount Manager
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Enis Dzebo

Acount Manager

Testimonials

Our customers are always happy with our services

“I got introduced to EGA connect through a friend of mine 8 years ago who is using their services. I am not disappointed. EGA connect have given me time to focus on other parts of my business. Every booking is made by EGA connect and to date they have all been exceptional with the booking timings and services we offer. They also deal with all customer enquiries and have 24/7 support. I am extremely happy with EGA connect services”

Yagil Rafaeli

- CEO of Pets and People Portraits

“I've been using EGA connect for my business for the last year and I am extremely happy with their services. They are managing my website, processing my orders and most important dealing with any customer enquiries and issues, I am extremely grateful for the services of EGA connect and how efficient and quickly they deal with everything from customer enquiries, issues and bookings. ”

Ljubisa Bjelica

- CEO of WallsPhoto

I use EGA connect for my business which is letting out apartments. I have had many experiences with different companies and employees to take over this role for me but EGA connect comes best to none. They are extremely efficient with taking bookings by using so many different methods like live chat, emails, phone calls.

Emir Dzinovic

- CEO of Mons Jahorina Apartments